Policies
Clear guidelines designed to ensure a seamless, elevated permanent jewelry experience.
Appointments and Scheduling
All permanent jewelry services are offered by appointment only and may be booked through the website.
Please arrive on time for your scheduled appointment. A 10-minute grace period is provided; arrivals beyond this window may need to be shortened or rescheduled to ensure we remain on schedule for other clients.
A valid credit card is required to reserve appointment time. Please review the cancellation and no-show policy below for details.
Cancellations & No-Shows
To respect appointment availability and preparation time, the following policy applies to permanent jewelry appointments:
• Appointments must be cancelled or rescheduled at least 1 hour prior to the scheduled start time.
• Cancellations made with less than 1 hour’s notice, or failure to show for an appointment, are subject to a $30 non-refundable no-show fee.
• This fee will be charged to the card on file used to reserve the appointment.
• If you attend your appointment, no fee is charged.
Deposits & Payments
Certain services, including private parties, group bookings, and bridal events, require a prepaid, non-refundable booking fee or deposit to secure the date and time.
Private Parties & Group Events require a $150 non-refundable booking fee to reserve the event date. This booking fee secures event preparation, setup, travel, and exclusive availability and is not applied toward jewelry purchases.
Bridal and Special Event packages require a prepaid, non-refundable deposit that corresponds to the selected package and is applied toward the final total.
Jewelry purchases are processed at the time of service unless otherwise specified.
Repairs, Re-weld, and Resizing
Repairs:
•If your chain breaks at the jump ring within 7 days of your appointment, it will be repaired at no charge.
• If your chain breaks elsewhere along the chain within 7 days, it will be repaired to the best of our ability at no charge.
• Repairs requested after 7 days are available for a $15 repair fee, based on the condition of the piece.
• If your chain breaks and the chain is lost, it cannot be repaired and must be repurchased if desired.
Re-welds & Resizing
Re-weld and resize services are available by appointment.
A $15 service fee applies. Replacement chains are not included and require a new purchase.
Click HERE to book a re-weld/resizing appointment.
Private Parties & Events
Private parties and group events require a $150 non-refundable booking fee to reserve the event date and time.
This booking fee secures Mile High Linked’s time, travel, setup, and exclusive availability for your event and is not applied toward jewelry purchases.
Jewelry is purchased separately by each guest at the event.
The host is responsible for ensuring guests arrive on time and are aware of pricing and service offerings prior to the event.
Mile High Linked provides all necessary tables and chairs. The event location must allow adequate space, proper lighting, and access to a standard power outlet. Additional travel fees may apply based on location.
Bridal and Special Events
All Mile High Linked bridal packages require a prepaid, non-refundable deposit to secure the wedding date and time. Deposit amounts correspond to the selected package and are applied toward the final total.
Bridal packages are reserved exclusively for the contracted date and time. Each bride will receive one connector as part of her package.
Final guest counts, timing, and event logistics must be confirmed in advance to ensure a seamless and elevated experience on the wedding day.
Final balances are processed after the event. A card on file is required for all bridal and special event bookings.
Safety & Eligibility
Permanent jewelry services are available to clients of all ages; however, clients under 18 must have a parent or legal guardian present at the time of service. The parent or legal guardian is responsible for consent, fit approval, and ongoing care.
Permanent jewelry is not recommended for individuals with implanted medical devices, including but not limited to pacemakers, defibrillators, or neurostimulators, due to the brief welding process involved.
Permanent jewelry may also not be suitable for individuals with known metal allergies, active skin conditions on or near the wrist, circulation issues, or medical conditions that affect skin healing.
For children, permanent jewelry should be carefully considered due to growth, activity level, and the potential need for future removal. Mile High Linked is not responsible for resizing or removal due to growth-related changes.
Pregnancy is not automatically a contraindication; however, changes such as swelling, the need for medical imaging, or unexpected medical care may require jewelry removal. Pregnant clients are advised to consult with their healthcare provider prior to booking.
Clients whose occupation, lifestyle, or medical needs require frequent removal of jewelry may not be appropriate candidates for permanent jewelry, as removal requires cutting the chain.
By booking an appointment, clients acknowledge and accept responsibility for their participation and confirm they have reviewed and understand these guidelines.
FAQs
Do you offer refunds on permanent jewelry?
1
All sales are final once jewelry is welded.
Can permanent jewelry be removed?
2
Yes. Permanent jewelry can be removed by cutting the chain. It is recommended to cut the jump ring that was welded so it is easy to reapply if desired in the future.
What if I’m unsure permanent jewelry is right for me?
3
If you have medical concerns or lifestyle considerations, please review the Safety & Eligibility section and consult with your healthcare provider prior to booking.
Is permanent jewelry safe for children?
4
Permanent jewelry may be offered to children with a parent or legal guardian present. Growth, activity level, and long-term fit should be carefully considered.